Updated Terms and Conditions
Effective from: 26 February 2025
Company Information
KILLASNUS LIMITED
Company No: 16278460
Registered Office: 124 City Road, London, United Kingdom, EC1V 2NX
Age Restriction
You must be at least 18 years old to purchase products from our website. By accessing or ordering from KillaSnus, you confirm that you meet this legal requirement.
Prices & Payments
All prices are listed in Euros (€), inclusive of VAT. We accept VISA, MasterCard, and other major cards. Payment is processed securely when the item is shipped, not at checkout.
Delivery
Orders placed before 14:00 CET are shipped the same business day. Shipping is available across Europe through trusted partners like GLS and DPD. Standard delivery time is 2–5 business days.
Import Responsibilities
As the customer, you are responsible for ensuring compliance with your local import laws. We do not cover duties, taxes, or seizures resulting from legal restrictions in your country.
Returns & Refunds
You have a 14-day right of return from the date of delivery. Return shipping costs are the customer's responsibility. Refunds are processed upon receipt and inspection of the returned goods.
Complaints & Warranty
All products include a 2-year warranty per EU law. Contact us within 2 months of noticing a defect. If approved, we will repair, replace, or refund the item.
Personal Data & Security
We securely store personal data in accordance with GDPR. Data is never sold and only used to process orders, support services, or send updates when consent is given.
Cookies
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings at any time.
Contact
For support, email us at support@killasnus.store. You can also write to our registered office at the address above.
Legal Jurisdiction
These terms are governed by UK law. Any disputes will be handled under the jurisdiction of the courts of England and Wales.